Frequently Asked Questions

Inquiries made by our customers / users

How can I send goods to (or from) a foreign country?

I bought some goods that have arrived at the Port of Barcelona. What should I do to get them out of the port?

What should I do about sending/receiving personal items (house moves, vehicles, etc.)

How can I find out if my goods have arrived?

What are the destinations and origins from the Port of Barcelona?

How can I find out which scheduled services operate to a specific port abroad?

What are the customs warehouses in the Port of Barcelona?

How do I know the status of my container?

How long can a container stay in the terminal?

How can I obtain an inspection label for a container?

How can I obtain container inspection photos?

Requirements at destination/origin by tariff code

How can I make a booking to deliver or collect a container at a terminal?

How can I get the data of the buoy (wind, wave, etc.) in real time?

What are Incoterms and how are they classified?

Brexit, what should I be aware of?

How can I find out the tariff codes of my merchandise?

What are the schedules of the container terminals?

Where can I get information on treaties between countries?

I’m a haulier. What steps should I take to unload in Barcelona? How can I obtain an acceptance or delivery note? How can I access the OT website?

Where can I buy used containers?

How can I find out when and where my cruise ship or ferry arrives? Can I accompany my relatives who are embarking or disembarking?

What are the holidays in the city of Barcelona?

I would like to send my CV. How can I do it?

Fees and charges

Information on fees and charges levied at the Port of Barcelona

Find out

Efficiency Network

The Port of Barcelona Quality Label

Find out

FORMAR

Still the same conferences, but now as webinars

Find out

If you want to receive news from us

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Basic information on data processing (Regulation (EU) 2016/679)

Data Controller

Autoritat Portuària de Barcelona

Purpose
  • To reply to your request for information.
  • Sending informative communications.
Legality

Consent of the data subject.

Recipients

Data will only be given to third parties if there is a legal requirement to do so or if such action is needed to comply with the purpose for which the data is being processed.

Rights

Access, rectification and erasure of data, as well as all the other rights stipulated in the privacy policy.