Efficiency Network

The Port of Barcelona Quality Label

The Quality Label defines and assesses efficiency commitments and distinguishes the organisations and companies in the Port Community that comply with these standards. At present, the group of organisations that have been certified with the Efficiency Network label offer 10 to 12% greater efficiency in their processes.

If any of the commitments are not met, a claim can be made to the SAC which will oversee an analysis of the breach and report on the outcome. If the report reflects that the established standards have not been met, compensation will be arranged for the owner of the cargo.

Certified companies

Companies that are regularly audited and that achieve the quality percentages set by the Port of Barcelona

General commitments

The certified companies and affiliated administrations guarantee that the commitments will be met. If they are not met, the owner of the cargo will be compensated.

Shipping commitments

The Port guarantees that the commitments will be met. If they are not met, the Shipping Agent will be compensated.

Complaint form

If you have any queries or the commitments have not been met, you can contact sac@portdebarcelona.cat or use the following form:

Frequently Asked Questions

Fees and charges

Information on fees and charges levied at the Port of Barcelona


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